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https://www.youtube.com/watch?v=QRzeowaV1OY
Fundamental cultural differences between Brazil and the US
Aleksey Bashtavenko
youtube
Claims businesses react different to customer reviews in Brazil than U.S.A.
Claims people in Brazil try to emphasize looking happy over actually being happy
@shortstories The entire quote is: "The customer is always right *in matters of taste and preferences*."